2018 ANZOA Conference

21 - 23 May Wellington New Zealand

The 6th biennial conference of
the Australian and New Zealand Ombudsman Association (ANZOA)

Wellington New Zealand: Monday 21 May to Wednesday 23 May 2018

Museum of New Zealand Te Papa Tongarewa


ANZOA's biennial conference is an important source of continuing professional development for Ombudsmen and their staff. Each conference also provides a space where Ombudsmen - and those in government, regulation, industry, academia, the consumer sector, who are interested in the institution of Ombudsman - can discuss and reflect on current issues and challenges in the evolution of the Ombudsman role.


Within an overall theme of Checks and Balances, the conference program will focus on six benchmarks that underpin the work of Ombudsmen and their offices:

  • accessibility
  • independence
  • fairness
  • accountability
  • efficiency
  • effectiveness







We thank our conference sponsors

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