Australian and New Zealand Ombudsman Association (ANZOA)
ANZOA is a professional association and the peak body for Ombudsmen in Australia and New Zealand
ANZOA membership is personal. Our members come from industry-based and parliamentary offices.
The fundamental role of an Ombudsman is independent resolution, redress and prevention of disputes.
Independence is one of the things the public is entitled to expect when they contact an Ombudsman office.