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Ombudsmen in Australia and New Zealand

ANZOA is the
professional association
for Ombudsmen in Australia & New Zealand 

ANZOA Rules

ANZOA submissions
on Ombudsman proposals

ANZOA's Executive Committee 2025-2026

Chair

Jane Pires, Ombudsman, Energy & Water Ombudsman Queensland

Secretary/Treasurer

Janine Young,  Ombudsman, Energy & Water Ombudsman NSW

Committee Members

Cynthia Gebert, Ombudsman, Telecommunications Industry Ombudsman Australia

June Smith, Deputy Chief Ombudsman, Australian Financial Complaints Authority

Susan Taylor, Ombudsman, FSCL - A Financial Ombudsman Service New Zealand

Ann Jorgensen, Ombudsman, Public Transport Ombudsman Victoria

Neil Mallon, Commissioner, Utilities Disputes Ltd New Zealand

Richelle McCausland, Ombudsman, National Health Practitioner Ombudsman Australia

ANZOA Secretariat

info@anzoa.com.au 

ANZOA offers eight interest groups for the staff of its Members.

These groups provide opportunities for sharing and support among staff from the offices of ANZOA Members, who perform similar roles and who might otherwise work in relative isolation.
Our interest groups share a dedicated intranet.